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Add NCCP# to your Activity Leaders profile
If your Respect in Sport for Activity Leaders' certificate does not appear on yo...
I see multiple charges on my account for my program
Sometimes when a payment fails to complete, the pre-authorization charge applied...
How do I take the Gender Identity course?
This course is required of hockey coaches in Ontario only. It is not a Respect G...
I need a copy of my receipt
To obtain a copy of your receipt, you will need the username (https://support.re...
I registered for the wrong program/need a refund
Please use the contact form within "Contact Us": Please provide your username...
Where do I go to register for my Respect Group program?
Each Respect Group program for each client is hosted under its own URL. The easi...
I need my username
In order to recover your username, navigate to the Respect Group program URL pro...
I forgot my password
In order to recover your password, you will first require your username (https:/...
What is my certificate number?/I need a copy of my certificate
In order to review your certificate number and/or print a .pdf copy, you will ne...
The program won't load/is frozen
Sometimes a connection interruption or an error during loading will prevent the ...
Can I share my completed certificate with another organization?
You may upload your certificate details to as many organization portals as requi...
I want to add another child to my Parent Program certificate
In order to add a child to your Parent Program certificate, you will need to log...
How do I view/change the information on my profile?
In order to view/change your profile information, you will need to log into your...